Terms of Service
Our rules of engagement to ensure we are all on the same page.
Our Responsibility
Upon making an online donation to Kashmir Welfare Foundation, you will receive an email confirming the receipt and specifics of your contribution. Your donation serves as an offer, and its acceptance is finalised when we issue a Final Receipt. A reciept is usualy sent out by our payment provider immediately.
Details on Reciepts
We are committed to exercising due diligence to ensure the accuracy of details, descriptions, and prices of donation items featured on the website. This commitment is upheld at the time of entering relevant information into the system. We retain the right to decline donations in cases where item information, including prices and promotions, has been inaccurately or mistakenly published.
Cancellation and refunds
We provide a 7-day refund policy starting from the date of your donation. Refunds will only be processed in cases of donation errors or if we are unable to fulfill the projects you contributed to. In such instances, we might suggest a similar project as an alternative.
Requests for refunds made beyond the 7-day period may be considered, but approval is not guaranteed. For enquiries regarding returns or to register a complaint, please reach out to us at finance@kashmirwelfare.org.uk.
Privacy – A detailed Privacy policy is available here)
Kashmir Welfare Foundation will use the collected data for promotional activities related to its campaigns and projects. Rest assured, your data will not be sold to any third-party or partner organisations. If you prefer not to receive our communications, please send an email to hello@kashmirwelfare.org.uk.
We want to assure you that Kashmir Welfare Foundation fully complies with the Data Protection Act and is a registered data controller, adhering to all the laws of England and Wales.
Your Security
By submitting your donation, you are expressly consenting to permit Kashmir Welfare Foundation to utilise your personal data for the purpose of processing your contribution. This includes, but is not limited to, ensuring the seamless handling of your donation transaction, providing you with a confirmation of your contribution, and facilitating any associated administrative processes.
Rest assured that your personal information will be treated with the utmost confidentiality and will only be employed within the scope of the intended use for processing your donation. This commitment to the responsible and ethical use of your data underscores our dedication to maintaining the trust and privacy of our donors. If you have any concerns or queries regarding the handling of your personal information, please feel free to contact us at hello@kashmirwelfare.org.uk, and we will be more than happy to assist you.
Alteration of service or amendments to the conditions
Our organisation reserves the inherent right to enact modifications to our website, policies, and the Terms and Conditions of Donation without prior notification. It is essential to acknowledge that the policies and Terms and Conditions of Donation applicable to your use of the website are those prevailing at the specific time of your interaction, unless a legal or governmental mandate necessitates a retrospective alteration. Should such circumstances arise, any revisions will be retroactively applied to donations placed by you before the amendment.
In the event that any of the specified conditions are deemed invalid, void, or unenforceable for any reason, it is crucial to understand that such a condition will be treated as separable. This means that it will not undermine the validity and enforceability of the remaining conditions. We are committed to ensuring that our users are apprised of any changes that may impact their interactions with our platform.
Consequently, your continued utilisation of the website following any modifications is indicative of your acceptance of the updated policies and Terms and Conditions of Donation. We prioritise transparency and aim to facilitate a seamless experience while maintaining the utmost integrity in our operations.
Events beyond our reasonable control
We want to emphasise that we cannot be held responsible for any delays or failures to fulfill our obligations under conditions if such delays or failures result from causes beyond our reasonable control. This includes, but is not limited to, circumstances such as acts of nature, governmental actions, war, terrorism, or any unforeseen events that are beyond our influence.
It is important to note that this condition does not in any way diminish or impact your statutory rights. We are committed to upholding the rights and protections afforded to you by law. In situations beyond our control, we strive to communicate transparently and work towards resolutions that align with the best interests of all parties involved.
Governing law and jurisdiction
These conditions are subject to governance and interpretation in accordance with the laws of England and Wales. By using our services, you agree, as we do, to submit exclusively to the jurisdiction of the English courts for the resolution of any disputes or legal matters that may arise.
It is important to note that Kashmir Welfare Foundation is a registered charity, operating in compliance with the applicable regulations and laws governing charitable organisations in England and Wales.
